RealFlight Trainer Success Program Card, AeroScout 1.1m
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Introduction
If your customers have ever dreamed of taking to the skies, Horizon Hobby has them covered! We are committed to engineering aircraft and simulators they can learn to fly with successfully even if they've never flown RC before. Our purpose-built trainer aircraft feature industry-leading designs and technology developed by experts to keep them in control and learning at their own pace so they can turn their dreams of flight into a reality. Plus, for more than two decades now, RealFlight has been the #1 RC flight simulator in the world! It's the absolute best tool new RC pilots can use when learning how to fly.
By purchasing this Trainer Success Program (TSP), a HobbyZone AeroScout 1.1m trainer aircraft plus the components to fly it, RealFlight Trainer Edition or Evolution RC flight simulator software and a compatible controller/interface, your customers will have everything they need to succeed in learning to fly – either on their own, or especially with the help of a qualified instructor! And in the unfortunate event they crash while learning to fly, the TSP makes them eligible to receive up to $100 MAP value in replacement parts per crash for up to 3 crashes within 6 months of TSP purchase.
Or, if they learn to fly successfully without redeeming the TSP for replacement parts, they can apply for "Success!" redemption instead to receive a coupon equal to the total MAP value of this TSP (less tax) which can be redeemed toward the purchase of a Horizon Hobby identified "Next Step" aircraft. To see all of the available Next Step aircraft options, please visit: Skill Level 2 - Next Step After a Trainer page.
This is an exciting new way for you to sell customers the airplane, accessories and simulator they need to have the best chance to succeed in learning to fly RC! And in the unfortunate event they crash, rather than being discouraged by the cost to replace damaged parts and potentially giving up on learning to fly successfully, we will help cover some of those costs while requiring them to spend more time practicing on RealFlight. Or, if they learn to fly successfully without redeeming the TSP for replacement parts, we will provide them with a coupon equal to the MAP value of the TSP (less tax) which can be redeemed toward the purchase of their "Next Step" airplane. This means there's almost no risk for the customer and no reason for them not to purchase the program and the qualifying items to have the best chance of success in learning to fly – and become an ongoing, potentially long-time customer and hobbyist!
The Trainer Success Program (TSP) is intended to help novice pilots gain experience at a new hobby and is fulfilled by Horizon Hobby, LLC. TSP is not a warranty, guarantee, or insurance policy for any product. Horizon Hobby and this TSP make no additional product claims beyond those included with the product. One customer and one model aircraft per TSP purchase. Redeeming the Trainer Success Program requires action by the customer. Must be 14 years old or older to purchase. Available for US customers only.
Customers will redeem this card and the TSP for crash or success redemption by following the instructions listed at: realflight.com/tsp
Needed to Complete
*Qualifying products required for purchase in order to be eligible for Trainer Success Program (TSP) crash or success redemption:
1. This RealFlight Trainer Success Program Card with redemption code
2. A HobbyZone AeroScout 1.1m RTF, RTF Basic or BNF Basic version aircraft
2.1. Plus a compatible transmitter and/or battery and charger to fly applicable versions
3. RealFlight Trainer Edition or Evolution RC flight simulator software
3.1. Plus a compatible controller/transmitter and/or wireless dongle to use the simulator
Your customers will be required to have completed the following RealFlight achievements/qualifications in order to be eligible for TSP crash (1 to 3 below) or success (the Virtual Flight Instructor and flying time requirements only from 1 and 2 below) redemption:
1. After the first crash, completed the Virtual Flight Instructor (VFI) lessons for the AeroScout 1.1m plus 2 hours of flying time on the simulator.
2. After the second crash, completed 2 additional hours of flying time on the simulator.
3. After the third crash, you will be required to set up online or in-person flight instruction with a Horizon Hobby certified Flight School coach.
For more information on program limits, qualifications, to apply for redemption and more, please visit: realflight.com/tsp
Return & Refund Policy
Eligibility for Returns and Refunds:
At Hypez Rc, our commitment is to customer satisfaction. While we strive to deliver the best possible products, we understand there may be cases where our products do not meet our customers' expectations. Under these circumstances, we offer refunds and returns as outlined below:
- Partial Returns: If the product is unopened, unused, and returned within 10 days of purchase, you may be eligible for a return. Products must be in their original packaging and condition.
- Full Refunds: Full refunds are issued solely at our discretion, primarily in cases where the product is unopened, unused, and returned within the specified 10-day period. These are assessed on a case-by-case basis.
Process for Requesting a Return or Refund:
- Notification: Contact our customer service team within 10 days of product receipt. Please provide your order information and a detailed explanation of your reason for the return.
- Review: Our team will review your return request based on the product condition and the issues reported. We may contact you to discuss the matter further.
- Decision: You will be informed of our decision regarding your return request promptly. If a return or refund is approved, it will be processed and a credit will automatically be applied to your original method of payment.
Conditions:
- Refunds and returns are only considered for products that are in their original, unopened, and unused condition.
- Products that have been opened, used, or damaged are generally not eligible for refunds or returns.
- Unfortunately, we cannot accept returns on sale items or gift cards.
Non-Returnable Items:
- Opened, used, or damaged products.
- Hobby grade toys, cars, trucks, robots, airplanes, drones, puzzles, Legos, batteries, and chargers that have been opened or used.
Returning Goods:
- You are responsible for the cost and risk of returning the Goods to us. You should send the Goods to the following address: Hypez Rc 4357 New Falls Rd levittown PA 19056, Pennsylvania.
- We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Resolution Commitment: We are dedicated to resolving any issues efficiently and fairly. If you have any concerns or are dissatisfied with the resolution or the products received, please contact our senior customer support team for further assistance.
Contact Us: If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: Hypezrc.com Contact Us
- By sending us an email: super@hypezrc.com
- By calling us: 215-867-5272
Specification name | Specification Value |
---|---|
License type | One-time purchase |
Operating system | Windows |
Software features | Automatic updates, Customizable interface, Data import/export, Multi-user access, Technical support |
User type | Individual, Large enterprise, Medium-sized business/enterprise, Small business |